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Head Office

9905 S PENNSYLVANIA AVE, OK 73159 USA

Open Hours

Mon - Sat: 9:30 to 16:00

Pristine Auto Parts Inc

Quality Used OEM Auto Parts: Budget-Friendly Options at Pristine

Pristine Auto Parts stands as a distinguished beacon among America's elite used auto part stores, renowned for our extensive collection of both pre-owned and aftermarket automotive components. Delve into our meticulously curated inventory to secure your perfect part today.

Our commitment to excellence extends beyond the physical storefront, as we have elegantly expanded our catalog into the realm of online retail. Experience the epitome of convenience and safety as you peruse our selection of premium auto parts, infotainment systems, and navigation components. Embrace sophistication in every aspect of your shopping journey with Pristine Auto Parts.

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    Warranty

    We offer a warranty for any damaged/defective or incorrectly shipped parts. A “parts only” warranty is available. Please confirm the warranty period with the sales agent or on the invoice prior to placing your order or payment. Not all parts we sell or trade come under warranty and the warranty period differs from part to part, order to order, and place to place. If there is no mention of a warranty or no clear-cut information by the sales agent, the part is sold the same, we are not responsible for the part’s low mileage, performance, and wear & tear once it is delivered to the customer.

    If a part is found to be defective, incorrect, or damaged, we will make every effort to replace it; if a replacement is not available, we will issue a refund for the full amount charged. If another order is placed before the first part is returned, we will require payment for the second part and refund the first order once the part is returned. Refunds will be processed only after the return of the product you purchased. If a part is returned that does not meet the specifications as earlier or returns a completely different item/product/auto part, then we will withhold shipping amounts both ways in the refund.

    There are no hidden charges after billing and no labor charges applied to the parts sold by us. We strictly follow the procedure during the whole procedure of order placement, packaging, shipment, and in delivery, everything will be informed to the customer through the “Track ID”. We are not responsible for items delivered to the address provided at the time of purchase but not taken into possession by the customer.

    Warranty on Different Auto Parts:

    Engine:

    • Comes without a filter

    Transmissions:

    • Comes without a filter
    • Clean it completely before installation

    Differentials:

    • Additional parts other than those listed do not come under warranty
    • Extra items installed by a mechanic do not come under warranty

    Carburetors:

    • We only guarantee the ability to be rebuilt for future use and that it will be plug and play.

    Electrical items:

    • No electric item comes under our warranty policy

    Struts:

    • Sold with working condition warranty only
    • No warranty on ride quality
    • Only look upon the part is not rusted

    Control Arms:

    • Guaranteed no cracks and damages
    • Rubber parts or non-metal parts attached to OEM do not come under warranty

    Axle Assemblies:

    • All warranty or extended warranties come with only one time part replacement
    • Improper installation makes void warranty completely

    Warranty Terms:

    For Freight:

    • 90 days warranty and an option to extension

    Non-Freight:

    • 30 days warranty and an option to extension
    • All warranties begin on the date of purchase, not installation.
    • Warranties are non-transferable and apply only to the original purchaser.
    • All warranty claims must be submitted with the original invoice.

    Delivery Policy:

    All our shipments are done through standard delivery partners. Once after placement of the order, the delivery period for freight is around 7 to 10 days, and for non-freight around 3 to 5 days. All our claims are based on the standard delivery timings claimed by delivery partners. In special or unusual circumstances delivery duration may be extended or the delivery date postponed to the next scheduled date with prior information to the customer.

    Warranty is Not Applicable to:
    (Not Comes Under Warranty unless stated on the receipt)
    Computers, Modules, or Electrical parts:

    • ECM
    • BCM
    • Control Module. Etc.,

    Airbags:

    • Only tested to meet the safety measures.
    • We won’t claim installation damages or injuries

    Sheet Metal:

    • Any scratches or improper installation can’t be claimed for warranty

    Other Terms and Conditions:

    Shipping and handling charges are non-refundable if charged.
    Returnable or replacement parts/item/article is subjected to verification and acceptance. Labor costs are not covered under the warranty policy.
    Payment failure or technical glitch from the bank side does not make us responsible.

    Return & Refund Policy:

    Parts must be unaltered, in a re-sellable condition, and in original packaging. For any wrong address or part, we are not responsible. Refunds are processed only after the conclusion of order status. The above-mentioned warranty policies are applicable to physical goods, and only for physical goods, purchased from us. During the Warranty Period, we will replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

    Once an auto part is dismantled and prepared for shipment, cancellations incur a fee ranging from 25% to 30%, covering yard fees and operational costs. If there are any queries other than this, you can contact us.

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