This Privacy Policy describes how Astern Autoparts (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website and utilize our services.

1. Information We Collect

• Personal Information: When you interact with Astern Autoparts, we may collect personal information such as your name, email address, phone number, and shipping address. This information is collected when you voluntarily provide it to us, for example, when placing an order or contacting customer service.

• Automatically Collected Information: We may also automatically collect certain information about your device and browsing activity on our website, such as your IP address, browser type, pages visited, and referring website. This information is collected using cookies and similar tracking technologies to improve our website’s functionality and user experience.

2. Use of Information

We use the information we collect for the following purposes:

• Fulfilling Orders: To process and fulfill orders for products and services requested by you.
• Communication: To communicate with you regarding your orders, inquiries, and other customer service matters.
• Personalization: To personalize your experience on our website and tailor product recommendations and promotional offers to your interests.
• Analytics: To analyze trends, monitor website usage, and improve our products and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of others.

3. Disclosure of Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors, shipping carriers, and marketing partners. These third parties are obligated to maintain the confidentiality and security of your information and are prohibited from using your personal information for any other purpose.

We may also disclose your personal information when required by law or in response to valid legal process, such as a court order, subpoena, or government request.

4. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have the right to access, update, and delete your personal information stored by Astern Autoparts. You may also opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

6. Compliance with Laws

We are committed to complying with the CAN-SPAM Act and GDPR (General Data Protection Regulation) requirements. We will not send you marketing communications without your consent, and we will provide you with the option to opt-out of receiving such communications at any time.

7. Children’s Privacy

Astern Autoparts does not knowingly collect personal information from children under the age of 13. If you are under 13 years of age, please do not submit any personal information to us. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or by other means of communication.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@Astern.com.